Identified - There is an issue in the Workday Sandbox Tenant where Proxy Access is not functioning. No permissions were revoked, and the issue only exists in the Sandbox Tenant. A case has been submitted to Workday.
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777
Jan 08, 2026 - 13:20 PST
UNLV's system status page gives you real-time updates on system performance issues. Subscribe to our updates or follow @unlv_oit on Twitter to be notified of updates.
If you need assistance, please contact the UNLV IT Help Desk at 702-895-0777 or send an email to ithelp@unlv.edu.
Resolved -
This incident has been resolved.
Jan 5, 12:59 PST
Identified -
Rebelfiles, https://rebelfiles.unlv.edu/, is not performing as expected. Users may encounter an error when attempting to access their files using RebelFiles.
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777
Resolved -
This incident has been resolved.
Dec 31, 12:40 PST
Monitoring -
A fix has been implemented - most Premium Lucid Suite users have had their license restored and we are working to fix the remaining licenses.
Dec 31, 11:21 PST
Identified -
Lucid Suite Premium is not performing as expected. Premium users of Lucid Suite have been downgraded to Free licenses. Edits will now be limited to the 3 most recently created Lucidchart documents and the rest will be view only.
Users with a free license, such as students and professors that have signed up for Lucid through Canvas, should not be affected.
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777
Completed -
The scheduled maintenance has been completed.
Dec 29, 04:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 29, 01:00 PST
Scheduled -
On Monday, December 29th, from 1:00 AM until 4:00 AM, the campus WiFi will be undergoing planned maintenance. Users may become briefly disconnected from on-campus WiFi during this maintenance.
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777
Dec 26, 08:41 PST
Completed -
The scheduled maintenance has been completed.
Dec 26, 09:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 26, 08:00 PST
Scheduled -
On Friday, December 26th from 8:00 AM until 9:00 AM, the SEB Firewall will be undergoing planned maintenance. Users may experience a brief connection outage to SEB resources while the Firewall reboots during this maintenance.
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777
Dec 23, 12:18 PST