workspaces.unv.edu not performing as expected
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 28, 2025 - 11:39 PDT
Identified - workspaces.unv.edu is not performing as expected. Users may experience issues accessing workspaces at this time.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_workspaces
Mar 28, 2025 - 10:40 PDT

About This Site

UNLV's system status page gives you real-time updates on system performance issues. Subscribe to our updates or follow @unlv_oit on Twitter to be notified of updates.

If you need assistance, please contact the UNLV IT Help Desk at 702-895-0777 or send an email to ithelp@unlv.edu.

Systems may be partially or completely unavailable during ​standard maintenance windows.

Applications Operational
Computing Services ? Operational
MyUNLV ? Operational
Okta Operational
Rebeldocs Operational
WebCampus ? Operational
Websites ? Operational
Webex Operational
Workday Operational
Workday Production Tenant Operational
Sandbox Tenant Operational
Sandbox Preview Tenant Operational
Implementation Tenant Operational
Workday Operational
UNLV Mobile App Operational
LastPass Operational
DocuSign ? Operational
UNLV Salesforce Operational
DST Salesforce Operational
UNLV PagerDuty Operational
PagerDuty Web Application (US) Operational
PagerDuty Mobile Application (US) Operational
PagerDuty Notification Delivery (US) Operational
Campus Network Operational
2040 ? Operational
ALB ? Operational
ARC ? Operational
ASC ? Operational
BDC ? Operational
BEH ? Operational
BHS ? Operational
BMC ? Operational
BPB ? Operational
BSL ? Operational
CAEO ? Operational
CBC ? Operational
CDC ? Operational
CEB ? Operational
CHE ? Operational
CLB-1 ? Operational
CLB-2 ? Operational
CLB-3 ? Operational
CSB ? Operational
DAY ? Operational
DIN ? Operational
EMS ? Operational
FAB-1 ? Operational
FDH ? Operational
FMA ? Operational
FND Operational
FTC ? Operational
GRA ? Operational
GRS ? Operational
GTW ? Operational
GUA ? Operational
HAB-1 ? Operational
HBL ? Operational
HCH ? Operational
HFA ? Operational
HOS ? Operational
HOU ? Operational
HUH ? Operational
HR1 ? Operational
HRC ? Operational
HWB ? Operational
JBT ? Operational
LAC ? Operational
LBC ? Operational
LFG ? Operational
LLB ? Operational
LT78 ? Operational
MAB-1 ? Operational
MBC ? Operational
MCB ? Operational
MDC ? Operational
MFH ? Operational
MPE ? Operational
MSB ? Operational
NLV ? Operational
OM1 ? Operational
O&M ? Operational
PAR ? Operational
PKG-1 ? Operational
PKG-2 ? Operational
PKG-3 ? Operational
PRO ? Operational
PSB ? Operational
RAB ? Operational
RHB ? Operational
RHC ? Operational
RHW ? Operational
RLL ? Operational
RWC ? Operational
SAM ? Operational
SEB ? Operational
SEP ? Operational
SFB ? Operational
SLC-A ? Operational
SLC-B ? Operational
SLC-C ? Operational
SLC-D ? Operational
SLC-E ? Operational
SLC-F ? Operational
SOU ? Operational
SSC ? Operational
STL ? Operational
SU ? Operational
SWC ? Operational
SRWC ? Operational
TAC ? Operational
TAY ? Operational
TBE ? Operational
TEC ? Operational
TMC ? Operational
TON ? Operational
TWH ? Operational
UCC ? Operational
UNH ? Operational
UTC ? Operational
WBH Operational
WBS ? Operational
WHA ? Operational
WHI ? Operational
WRI ? Operational
NLV ? Operational
WRL ? Operational
LT81 ? Operational
MAB-2 Operational
Campus Wireless Network Operational
eduroam Operational
UNLV-Sponsored Operational
Guest Operational
PSK ? Operational
Campus Network Applications Operational
UNLV VPN Operational
Wireless Registration Portal Operational
IT Help Desk Operational
Walk-in Support - QLess Operational
IT Help Desk Phone Operational
IT Help Desk - Student Union (SU) Operational
IT Help Desk - Classroom Building Complex (CHB) Operational
LinkedIn learning Operational
Faculty Web Operational
IT Support Portal Operational
Scarlet Chat System Operational
G Suite Operational
Gmail (UNLVMail/Rebelmail) Operational
Google Calendar Operational
Google Docs Operational
Google Drive Operational
Google Forms Operational
Google Groups Operational
Google Hangouts Operational
Google Keep Operational
Google Meet Operational
Google Sheets Operational
Google Slides Operational
Google Sites Operational
Google Tasks Operational
RebelCard Operational
Card Printing Operational
Online Photo Submission Operational
Walk-In Support - QLess Operational
Transact Operational
Quad Point Point of Sale Operational
Telecommunications Operational
Cisco IP Phones Operational
Cisco Jabber Operational
Enhanced Voicemail Operational
Enterprise Monitoring and Notification Operational
Splunk Operational
Messaging Operational
Slack Messaging Operational
Slack Login/SSO Operational
Slack Notifications Operational
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Slack Calls Operational
Slack Connections Operational
Slack Link Previews Operational
Slack Posts/Files Operational
Slack Search Operational
Slack Workspace/Org Administration Operational
Computer Labs Operational
Computer Labs Operational
Zoom Operational
Zoom Operational
Zoom Meetings Operational
Zoom Integrations/Calendar/Plug-In/Add-In Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 28, 2025
Planned Maintenance: Dell Computers Update Beginning March 4
Completed - The scheduled maintenance has been completed.
Mar 28, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 08:00 PST
Scheduled - From March 4th until March 28th UNLV IT managed Dell computers will be undergoing planned maintenance. Users receive update prompts that may require a restart. Please be sure to follow on screen instructions from Software Center. After restarting, startup may take longer than usual as updates complete.

Customers who are locked out of their device should call the IT Help Desk or your area’s IT support contact for a recovery password.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Feb 28, 16:19 PST
Mar 27, 2025

No incidents reported.

Mar 26, 2025
Eller Media Softball Stadium (EMS) power outage
Resolved - This incident has been resolved.
Mar 26, 10:50 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 08:19 PDT
Identified - Eller Media Softball Stadium (EMS) is experiencing a power-related outage. Users may experience issues with the facility power and the UNLV wired/wireless networks.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_ems-outage
Mar 25, 22:35 PDT
Mar 25, 2025
Mar 24, 2025
Microsoft 365
Resolved - This incident has been resolved.
Mar 24, 13:31 PDT
Identified - UNLV IT is currently working on improving your Microsoft 365 experience. During this transition when accessing your Microsoft 365 resources, please use the following steps:

1. Log into OneDrive using your ACE ID in the format [ACE Username]@unlv.edu
a. You’ll then enter your ACE account credentials on the Okta sign-in page.
This process applies to all users, including students, faculty, and staff.
2. Confirm your files were moved over. Remember, you may have both _m365-student and _m365-staff folders to look through.
3. Reshare any files and folders you previously shared with others. The sharing permissions didn’t transfer when we consolidated tenants.

If you have any further issues logging in, please contact the IT Help Desk using the information below.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Dec 27, 13:30 PST
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
ACEWare Student Manager not performing as expected
Resolved - This incident has been resolved.
Mar 20, 11:18 PDT
Identified - ACEWare Student Manager is not performing as expected. Users may experience issues accessing the registration application and registering students for courses.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_vmware-aceware
Mar 20, 11:00 PDT
SU planned power outage
Completed - The scheduled maintenance has been completed.
Mar 20, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 05:00 PDT
Scheduled - On Thursday, March 20th, from 5:00 AM until 6:00 AM the Student Union will be undergoing a planned power outage for maintenance purposes. Services at the Student Union may be unavailable for the duration of this outage.


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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Mar 18, 10:29 PDT
Mar 19, 2025
UNLV IT Ticket Surveys was not performing as expected
Resolved - This morning, due to a configuration error, many customers may have received survey requests for past IT support tickets, some dating back as far as August 2021. Please disregard these survey messages, as they were sent in error.
We apologize for any confusion this may have caused and appreciate your understanding. If you recently submitted an IT support request and receive a survey, it is safe to assume it is valid.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_slack_channel
Mar 19, 12:37 PDT
Mar 18, 2025
UNLV VPN planned maintenance
Completed - The scheduled maintenance has been completed.
Mar 18, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 22:00 PDT
Scheduled - On Monday, March 17th, from 10:00 PM until 11:59 PM the UNLV VPN will be undergoing planned maintenance. Users may be briefly disconnected from the UNLV VPN sometime during the maintenance window. No other impact to UNLV VPN connectivity is expected.


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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Mar 12, 13:12 PDT
Mar 17, 2025
Workday not performing as expected
Resolved - This incident has been resolved.
Mar 17, 15:57 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 17, 12:45 PDT
Identified - Workday, https://www.unlv.edu/workday, is not performing as expected. Users may experience issues attempting to sign into the Workday website.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_workday
Mar 17, 11:50 PDT
Mar 16, 2025

No incidents reported.

Mar 15, 2025
Workday planned maintenance
Completed - The scheduled maintenance has been completed.
Mar 15, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 18:00 PDT
Scheduled - On Friday, March 14th, from 6:00 PM until next morning at 6:00 AM Workday will be undergoing planned maintenance. Certain Workday features may be unavailable for the duration of this maintenance.

Access to Workday may also be unavailable from 11:00 PM until next morning at 3:00 AM specifically.


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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Mar 3, 15:00 PST
Mar 14, 2025
Clover POS was not performing as expected
Resolved - Clover POS was not performing as expected. Users may have experienced issues depositing RebelCash to their RebelCard online
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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_clover-pos
Mar 14, 13:54 PDT
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