ACE Multi-Factor Authentication resets not performing as expected
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 30, 2026 - 07:31 PDT
Identified - ACE Multi-Factor Authentication (MFA) resets, https://ace.unlv.edu, are not performing as expected. Users attempting a Multi-Factor Authentication (MFA) reset on the ACE Self-Service portal will encounter an error. Users can call the IT Help Desk to have an agent manually verify their identity and process the MFA reset on their behalf.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi-ace-self-service
Jul 29, 2026 - 18:45 PDT
RebelPrint planned maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 2026 - 06:00 PDT
Scheduled - On Thursday, July 30th, from 6:00 AM until 12:00 PM RebelPrint will be undergoing planned maintenance.

Webprint will be unavailable for the duration of the upgrade. Students printing in lab spaces will still be able to print without releasing documents in the Rebelprint interface. Any jobs that are processed during the downtime will be retroactively charged to their accounts.


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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Jul 30, 2026 06:00-12:00 PDT
CHB Help Desk
Identified - The CHB Help Desk is currently closed due to building HVAC/temperature issues. Please visit our Student Union location (SU 231) for assistance. We apologize for the inconvenience and appreciate your patience.
Jul 28, 2026 - 09:00 PDT

About This Site

UNLV's system status page gives you real-time updates on system performance issues. Subscribe to our updates or follow @unlv_oit on Twitter to be notified of updates.

If you need assistance, please contact the UNLV IT Help Desk at 702-895-0777 or send an email to ithelp@unlv.edu.

Systems may be partially or completely unavailable during ​standard maintenance windows.

Uptime over the past 90 days. View historical uptime.
Applications Operational
Computing Services Under Maintenance
MyUNLV Operational
Okta Operational
Rebelfiles Operational
Rebeldocs Operational
WebCampus Operational
Websites Operational
Webex Operational
Workday Operational
Workday Production Tenant Operational
Sandbox Tenant Operational
Sandbox Preview Tenant Operational
Implementation Tenant Operational
Workday Operational
UNLV Mobile App Operational
LastPass Operational
DocuSign Operational
UNLV Slack Operational
Slack Messaging Operational
Slack Login/SSO Operational
Slack Notifications Operational
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Slack Calls Operational
Slack Connections Operational
Slack Link Previews Operational
Slack Posts/Files Operational
Slack Search Operational
Slack Workspace/Org Administration Operational
UNLV Salesforce Operational
DST Salesforce Operational
UNLV PagerDuty Operational
PagerDuty Web Application (US) Operational
PagerDuty Mobile Application (US) Operational
PagerDuty Notification Delivery (US) Operational
Campus Network Operational
2040 Operational
ALB Operational
ARC Operational
ASC Operational
BDC Operational
BEH Operational
BHS Operational
BMC Operational
BPB Operational
BSL Operational
CAEO Operational
CBC Operational
CDC Operational
CEB Operational
CHE Operational
CLB-1 Operational
CLB-2 Operational
CLB-3 Operational
CSB Operational
DAY Operational
DIN Operational
EMS Operational
FAB-1 Operational
FDH Operational
FMA Operational
FND Operational
FTC Operational
GRA Operational
GRS Operational
GTW Operational
GUA Operational
HAB-1 Operational
HBL Operational
HCH Operational
HFA Operational
HOS Operational
HOU Operational
HUH Operational
HR1 Operational
HRC Operational
HWB Operational
JBT Operational
LAC Operational
LBC Operational
LFG Operational
LLB Operational
LT78 Operational
MAB-1 Operational
MBC Operational
MCB Operational
MDC Operational
MFH Operational
MPE Operational
MSB Operational
NLV Operational
OM1 Operational
O&M Operational
PAR Operational
PKG-1 Operational
PKG-2 Operational
PKG-3 Operational
PRO Operational
PSB Operational
RAB Operational
RHB Operational
RHC Operational
RHW Operational
RLL Operational
RWC Operational
SAM Operational
SEB Operational
SEP Operational
SFB Operational
SLC-A Operational
SLC-B Operational
SLC-C Operational
SLC-D Operational
SLC-E Operational
SLC-F Operational
SOU Operational
SSC Operational
STL Operational
SU Operational
SWC Operational
SRWC Operational
TAC Operational
TAY Operational
TBE Operational
TEC Operational
TMC Operational
TON Operational
TWH Operational
UCC Operational
UNH Operational
UTC Operational
WBH Operational
WBS Operational
WHA Operational
WHI Operational
WRI Operational
NLV Operational
WRL Operational
LT81 Operational
MAB-2 Operational
AEB Operational
BKS Operational
Campus Wireless Network Operational
eduroam Operational
UNLV-Sponsored Operational
Guest Operational
PSK Operational
Campus Network Applications Operational
UNLV VPN Operational
Wireless Registration Portal Operational
Computer Labs Operational
Computer Labs Operational
Enterprise Monitoring and Notification Operational
Splunk Operational
IT Help Desk Major Outage
Walk-in Support - QLess Operational
IT Help Desk Phone Operational
IT Help Desk - Student Union (SU) Operational
IT Help Desk - Classroom Building Complex (CHB) Major Outage
LinkedIn learning Operational
Faculty Web Operational
IT Support Portal Operational
Scarlet Chat System Operational
Google Workspace Operational
Gmail (UNLVMail/Rebelmail) Operational
Google Calendar Operational
Google Docs Operational
Google Drive Operational
Google Forms Operational
Google Groups Operational
Google Hangouts Operational
Google Keep Operational
Google Meet Operational
Google Sheets Operational
Google Slides Operational
Google Sites Operational
Google Tasks Operational
RebelCard Operational
Card Printing Operational
Online Photo Submission Operational
Walk-In Support - QLess Operational
Transact Operational
Quad Point Point of Sale Operational
RebelCard Operational
Student Financial Aid Operational
SFA Admin UI Operational
SFA Student Portal Operational
BIP Analytics Operational
BIP Development Operational
Telecommunications Operational
90 days ago
100.0 % uptime
Today
Cisco IP Phones Operational
Cisco Jabber Operational
Enhanced Voicemail Operational
eFax Operational
90 days ago
100.0 % uptime
Today
Zoom Operational
Zoom Operational
Zoom Meetings Operational
Zoom Integrations/Calendar/Plug-In/Add-In Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 30, 2026

Unresolved incidents: RebelPrint planned maintenance, ACE Multi-Factor Authentication resets not performing as expected.

Jul 29, 2026

Jul 28, 2026

Advanced Engineering Building (AEB) planned maintenance
Completed - The scheduled maintenance has been completed.
Jul 28, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 07:00 PDT
Scheduled - On Tuesday, July 28th, from 7:00 AM until 8:00 AM, the Advanced Engineering Building (AEB) 2nd floor will be undergoing planned maintenance.

Wired and wireless network connections on the AEB 2nd floor will be intermittently unavailable for the duration of this maintenance.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Jul 27, 10:17 PDT

Jul 27, 2026

Archibus planned maintenance
Completed - The scheduled maintenance has been completed.
Jul 27, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 07:00 PDT
Scheduled - On Monday, July 27th, from 7:00 AM until 8:00 AM, Archibus will be undergoing planned maintenance.

Users will be unable to log into Archibus with both the Web Central Client and the desktop SmartClient for the duration of this change window.


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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Jul 23, 18:02 PDT

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

UNLV Mobile App not performing as expected
Resolved - This incident has been resolved.
Jul 24, 09:03 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 19:18 PDT
Identified - The UNLV Mobile App is not performing as expected. Users may experience issues logging in and accessing their MyUNLV account through the UNLV Mobile App on both Android and iOS.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi-unlv-mobile-app
Jul 23, 18:37 PDT

Jul 23, 2026

MyUNLV planned maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 18:00 PDT
Scheduled - On Thursday, July 23rd, from 6:00 PM until 8:00 PM, MyUNLV will be undergoing planned maintenance.

Service interruptions are not expected, but some users may be logged out of their MyUNLV account during this window. Users can resolve these issues by logging back into their MyUNLV account.


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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Jul 23, 17:13 PDT

Jul 22, 2026

No incidents reported.

Jul 21, 2026

Cherry Creek planned maintenance
Completed - The scheduled maintenance has been completed.
Jul 21, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 09:00 PDT
Scheduled - On Tuesday, July 21st, from 9:00 a.m. until 10:00 a.m. Cherry Creek will be undergoing planned maintenance.

Compute jobs running will not be impacted. Login node will not be available and no users will be able to login to Cherry Creek for the duration of this maintenance.


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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Jul 21, 07:54 PDT

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

William D. Carlson Education Building (CEB) network not performing as expected
Resolved - This incident has been resolved.
Jul 18, 08:03 PDT
Identified - The William D. Carlson Education Building (CEB) network is not performing as expected. Users may experience issues with the second floor wired and wireless networks.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi-ceb-network
Jul 18, 06:30 PDT

Jul 17, 2026

Flora Dungan Humanities Building (FDH) fifth floor network outage
Resolved - This incident has been resolved.
Jul 17, 08:03 PDT
Identified - The fifth floor of the Flora Dungan Humanities (FDH) building is experiencing a network outage.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi-fdh-network
Jul 17, 07:18 PDT

Jul 16, 2026

Workday Adaptive Planning Scheduled Transaction Loader Integration Failing with Error
Resolved - This incident has been resolved.
Jul 16, 16:38 PDT
Investigating - Workday Status Page:

We are aware that scheduled Workday Adaptive Planning transaction loader integrations are not successfully completing in Adaptive Planning instances. Failures may result in error: "Exception happened in parsing XML token for reason : User not allowed to call the api importTransactions". We appreciate your patience as we actively work to resolve this issue.

Action: Please review your integrations to ensure successful completion and manually resubmit the loader as needed. If your integration fails after resubmission or if you need additional assistance, please log a Product Support case.
Jul 8, 16:58 PDT
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