Majority of RebelCard services are unavailable
Update - Since Tuesday, July 11, 2017, 8:00 a.m. additional RebelCard services have been restored. The outstanding issues are listed below.

Current Services impacted:
- Vendors on campus (including UNLV Bookstore)

Service Status:
Applications - Partial Outage
Jul 13, 10:58 PDT
Update - Since Monday, July 10, 2017, 4:16 p.m. additional RebelCard services have been restored. The outstanding issues are listed below.

Current Services impacted:
- Vendors on/off campus (including UNLV Bookstore)

Service Status:
Applications - Partial Outage
Jul 11, 09:25 PDT
Update - RebelCard services are being brought online incrementally. Service has been restored to door locks, Lied Library print service, and the RebelCard office can issue cards.

Current services impacted (not limited to):
- Campus copiers
- Microsystems
- Point of sales stations (vendors both on/off campus)
- Reporting
- Vending machines

Service Status:
Applications - Partial Outage
Jul 7, 15:21 PDT
Update - A majority of RebelCard services have been restored for customers. Administrators will continue to investigate and resolve any ongoing issues.

Impacted services include (not limited to):
- Campus copiers
- Door locks (using RebelCard access)
- Point of sales stations
- UniPrint Lied Library print service
- Vending machines

Service Status:
Applications - Partial outage
Jul 6, 18:06 PDT
Identified - A majority of RebelCard services are unavailable. This impacts customers completing transactions with their RebelCard.

Impacted services include (not limited to):
- Campus copiers
- Door locks (using RebelCard access)
- Point of sales stations
- UniPrint Lied Library print service
- Vending machines

Service Status:
Applications - Partial outage
Jul 6, 09:14 PDT
UNLV Office365 self registration unavailable
Identified - UNLV Office365 new user self registration is unavailable. This does not impact current users accessing Office365 service. Administrators are working with Microsoft to resolve the issue. New users can contact the IT Help Desk to have their account created.

IT Help Desk
ithelp@unlv.edu
702-895-0777

Service Status:
Applications - Partial Outage
Jul 7, 14:45 PDT

About This Site

UNLV's system status page gives you real-time updates on system performance issues. Subscribe to our updates or follow @unlv_oit on Twitter to be notified of updates.

Systems may be partially or completely unavailable during ​standard maintenance windows.

Applications ? Partial Outage
Computing Services ? Operational
Google Apps (UNLVMail/Rebelmail) ? Operational
MyUNLV ? Operational
Network ? Operational
WebCampus ? Operational
Websites ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 20, 2017
Thunder Warehouse (TWH) network unavailable
Resolved - Thunder Warehouse (TWH) network is now available.

Service Status:
Network - Operational
Jul 20, 15:13 PDT
Identified - Thunder Warehouse (TWH) network is unavailable.

Service Status:
Network - Partial Outage
Jul 20, 14:56 PDT
Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017
Network outage to multiple buildings Friday, July 14 - Saturday, July 15
Resolved - At 2:34 a.m. the scheduled network maintenance was completed and network connectivity has been restored to the impacted buildings.

Service Status:
Network - Operational
Jul 15, 02:58 PDT
Identified - Between Friday, July 14, 11:00 p.m. and Saturday, July 15, 6:00 a.m., multiple buildings will not have network connectivity, including wired, wireless networks, and phone services, due to scheduled maintenance on core network equipment.

Impacted buildings:
Beverly Rogers Literature and Law Building (RLL)
Lilly Fong Geoscience (LFG)
Moot Court Facility (MCB)
Technology Building (TEC)
William S. Boyd School of Law (BSL)

Additionally, the network connection in following buildings may be briefly disrupted:
Alta Ham Fine Arts (HFA)
Flora Dungan Humanities (FDH)
Frazier Switchroom (FRA)
Graduate Arts Studios (GRS)
Richard Tam Alumni Center (TAC)
Student Union (SU)

Service Status:
Network - Partial Outage
Jul 14, 11:24 PDT
Jul 13, 2017
Lied Library (LLB) network unavailable
Resolved - Lied Library (LLB) network is now available.

Service Status:
Network - Operational
Jul 13, 22:26 PDT
Identified - Since 8:30 p.m. Lied Library (LLB) network has been unavailable.

Service Status:
Network - Partial Outage
Jul 13, 21:20 PDT
Multiple services unavailable
Resolved - The services, impacted by this incident, have been restored.

Service Status:
Applications - Operational
Jul 13, 11:30 PDT
Update - Rebelfiles, https://rebelfiles.unlv.edu , service has been restored. Shiller File Services was not impacted by this incident.

Current services unavailable:
Team Foundation Services

Service Status:
Applications - Partial Outage
Jul 13, 10:50 PDT
Identified - Multiple services are currently unavailable.

Rebelfiles, https://rebelfiles.unlv.edu/
Shiller File Services
Team Foundation Services

Service Status:
Applications - Partial Outage
Jul 13, 10:08 PDT
Jul 12, 2017

No incidents reported.

Jul 11, 2017
Rebelprint not performing as expected
Resolved - Rebelprint, https://rebelprint.unlv.edu/, is now performing as expected.

Service Status:
Applications - Operational
Jul 11, 11:10 PDT
Identified - Rebelprint, https://rebelprint.unlv.edu/, is not performing as expected.

Service Status:
Applications - Partial Outage
Jul 11, 10:20 PDT
Managed Symantec clients prompt users
Resolved - Managed Symantec clients will open as expected. Users will no longer be prompted for a password. Symantec service continued to run and protect computers throughout this incident.

Service Status:
Applications - Operational
Jul 11, 10:50 PDT
Identified - Managed Symantec clients will prompt users for a password when a user tries to open the client. The Symantec service is still running and protecting computers as expected.

Service Status:
Applications - Partial Outage
Jul 6, 15:20 PDT
Jul 10, 2017

No incidents reported.

Jul 9, 2017

No incidents reported.

Jul 8, 2017

No incidents reported.

Jul 6, 2017
Google Contacts and Hangouts error messages
Between 4:04 p.m. and 4:07 p.m. UNLVMail and Rebelmail users may have experienced errors when using Contacts and Hangouts. When accessing Google Contacts users may have received error message “Sorry, your groups could not be loaded (error 8).” Hangouts users may have received delivery failure messages. For more information regarding Google services, please refer to http://www.google.com/appsstatus

Service Status:
Google Apps (UNLVMail/Rebelmail) - Operational
Jul 6, 16:22 PDT
← Incident History Powered by StatusPage