Resolved -
Affected versions of Adobe Acrobat are now performing as expected.
Service Status:
Applications - Operational
Jan 22, 09:58 PST
Update -
Administrators are continuing to monitor the fix for this incident.
For additional assistance please contact the Office of Information Technology (OIT) Help Desk,
https://www.it.unlv.edu/it-help-desk.
Service Status:
Applications - Operational
Dec 13, 11:18 PST
Update -
A fix has been implemented and will be pushed out to Windows devices managed by BMC Client Management Agent (FPAC).
For assistance with Macs and non FPAC-managed devices please contact the Office of Information Technology (OIT) Help Desk,
https://www.it.unlv.edu/it-help-desk.
Administrators will continue to monitor this incident.
Service Status:
Applications - Operational
Dec 11, 08:51 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 10, 10:49 PST
Update -
Affected versions of Adobe Acrobat are now performing as expected. Administrators are continuing to monitor this issue.
Service Status:
Applications - Operational
Dec 10, 10:48 PST
Identified -
Older versions of Adobe Acrobat, distributed by the Office of Information Technology (OIT), are not performing expected. Some users are experiencing licensing issues.
Service Status:
Applications - Partial Outage
Dec 2, 15:00 PST