UNLV's system status page gives you real-time updates on system performance issues. Subscribe to our updates or follow @unlv_oit on Twitter to be notified of updates.
If you need assistance, please contact the UNLV IT Help Desk at 702-895-0777 or send an email to ithelp@unlv.edu.
On Monday, August 17th, from 6:00 AM until 12:00 PM, RebelPrint will be undergoing planned maintenance. Printing may be temporarily unavailable for RebelPrint users for a brief period during the maintenance window.
During the majority of the upgrade, students printing in lab spaces will be able to print without releasing documents in the Rebelprint interface. Any jobs that are processed during the downtime will be retroactively charged to their accounts.
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777 Posted on
Aug 13, 2026 - 17:04 PDT
Resolved -
This incident has been resolved.
Aug 11, 08:48 PDT
Identified -
RebelCard door access, is not performing as expected. Users may experience issues who require door access such as the Law School, Medical School, Honors College, and 24 hour labs might not be able to access those doors at this time.
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777
Aug 6, 09:54 PDT
Resolved -
This incident has been resolved.
Aug 6, 17:05 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 6, 11:29 PDT
Identified -
SPSS accessed via RebelApps, https://www.it.unlv.edu/rebelapps, is not performing as expected. Users may experience errors when attempting to launch SPSS from RebelApps.
SPSS access via VirtualLab remote hosts, https://www.it.unlv.edu/rebelapps/remote-computer-labs, is performing as expected. Users can access the RebelApps Virtual Lab and launch SPSS from the Windows Application menu.
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777
Resolved -
This incident has been resolved.
Aug 6, 16:43 PDT
Identified -
Lynn Bennett Early Childhood Education Center (LBC) second floor network is not performing as expected. Users may experience issues with the UNLV wired/wireless networks.
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777
Resolved -
This incident has been resolved.
Jul 31, 10:52 PDT
Identified -
The CHB Help Desk is currently closed due to building HVAC/temperature issues. Please visit our Student Union location (SU 231) for assistance. We apologize for the inconvenience and appreciate your patience.
Jul 28, 09:00 PDT
Resolved -
This incident has been resolved.
Jul 31, 08:38 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 30, 07:31 PDT
Identified -
ACE Multi-Factor Authentication (MFA) resets, https://ace.unlv.edu, are not performing as expected. Users attempting a Multi-Factor Authentication (MFA) reset on the ACE Self-Service portal will encounter an error. Users can call the IT Help Desk to have an agent manually verify their identity and process the MFA reset on their behalf.
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777
Resolved -
This incident has been resolved.
Jul 31, 08:32 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 30, 21:56 PDT
Identified -
Softdocs Etrieve, https://unlvcontent.etrieve.cloud, is not performing as expected. Users may experience degraded performance affecting Document Retention, Collaboration, and the New Content Experience when logged into Softdocs.
Softdocs Support has identified the issue and has a fix ready to deploy. Fix is confirmed to resolve the issue and will be deployed tonight at 7pm PST.
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777