UNLV Status

All Systems Operational

About This Site

UNLV's system status page gives you real-time updates on system performance issues. Subscribe to our updates or follow @unlv_oit on Twitter to be notified of updates.

If you need assistance, please contact the UNLV IT Help Desk at 702-895-0777 or send an email to ithelp@unlv.edu.

Systems may be partially or completely unavailable during standard maintenance windows.

Applications Operational

Computing Services Operational

MyUNLV Operational

Okta Operational

Rebeldocs Operational

WebCampus Operational

Websites Operational

Webex Operational

Workday Operational

Workday Production Tenant Operational

Sandbox Tenant Operational

Sandbox Preview Tenant Operational

Implementation Tenant Operational

Workday Operational

UNLV Mobile App Operational

LastPass Operational

DocuSign Operational

UNLV Slack Operational

Slack Messaging Operational

Slack Login/SSO Operational

Slack Notifications Operational

Slack Apps/Integrations Operational

Slack Apps/Integrations/APIs Operational

Slack Calls Operational

Slack Connections Operational

Slack Link Previews Operational

Slack Posts/Files Operational

Slack Search Operational

Slack Workspace/Org Administration Operational

UNLV Salesforce Operational

DST Salesforce Operational

UNLV PagerDuty Operational

PagerDuty Web Application (US) Operational

PagerDuty Mobile Application (US) Operational

PagerDuty Notification Delivery (US) Operational

Campus Network Operational

2040 Operational

ALB Operational

ARC Operational

ASC Operational

BDC Operational

BEH Operational

BHS Operational

BMC Operational

BPB Operational

BSL Operational

CAEO Operational

CBC Operational

CDC Operational

CEB Operational

CHE Operational

CLB-1 Operational

CLB-2 Operational

CLB-3 Operational

CSB Operational

DAY Operational

DIN Operational

EMS Operational

FAB-1 Operational

FDH Operational

FMA Operational

FND Operational

FTC Operational

GRA Operational

GRS Operational

GTW Operational

GUA Operational

HAB-1 Operational

HBL Operational

HCH Operational

HFA Operational

HOS Operational

HOU Operational

HUH Operational

HR1 Operational

HRC Operational

HWB Operational

JBT Operational

LAC Operational

LBC Operational

LFG Operational

LLB Operational

LT78 Operational

MAB-1 Operational

MBC Operational

MCB Operational

MDC Operational

MFH Operational

MPE Operational

MSB Operational

NLV Operational

OM1 Operational

O&M Operational

PAR Operational

PKG-1 Operational

PKG-2 Operational

PKG-3 Operational

PRO Operational

PSB Operational

RAB Operational

RHB Operational

RHC Operational

RHW Operational

RLL Operational

RWC Operational

SAM Operational

SEB Operational

SEP Operational

SFB Operational

SLC-A Operational

SLC-B Operational

SLC-C Operational

SLC-D Operational

SLC-E Operational

SLC-F Operational

SOU Operational

SSC Operational

STL Operational

SU Operational

SWC Operational

SRWC Operational

TAC Operational

TAY Operational

TBE Operational

TEC Operational

TMC Operational

TON Operational

TWH Operational

UCC Operational

UNH Operational

UTC Operational

WBH Operational

WBS Operational

WHA Operational

WHI Operational

WRI Operational

NLV Operational

WRL Operational

LT81 Operational

MAB-2 Operational

Campus Wireless Network Operational

eduroam Operational

UNLV-Sponsored Operational

Guest Operational

PSK Operational

Campus Network Applications Operational

UNLV VPN Operational

Wireless Registration Portal Operational

IT Help Desk Operational

Walk-in Support - QLess Operational

IT Help Desk Phone Operational

IT Help Desk - Student Union (SU) Operational

IT Help Desk - Classroom Building Complex (CHB) Operational

LinkedIn learning Operational

Faculty Web Operational

IT Support Portal Operational

Scarlet Chat System Operational

G Suite Operational

Gmail (UNLVMail/Rebelmail) Operational

Google Calendar Operational

Google Docs Operational

Google Drive Operational

Google Forms Operational

Google Groups Operational

Google Hangouts Operational

Google Keep Operational

Google Meet Operational

Google Sheets Operational

Google Slides Operational

Google Sites Operational

Google Tasks Operational

RebelCard Operational

Card Printing Operational

Online Photo Submission Operational

Walk-In Support - QLess Operational

Transact Operational

Quad Point Point of Sale Operational

RebelCard Operational

Telecommunications Operational

Cisco IP Phones Operational

Cisco Jabber Operational

Enhanced Voicemail Operational

Enterprise Monitoring and Notification Operational

Splunk Operational

Computer Labs Operational

Zoom Operational

Zoom Meetings Operational

Zoom Integrations/Calendar/Plug-In/Add-In Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Archibus planned maintenance Jun `11`, `2025` `07:00`-`09:00` PDT

On Wednesday, June 11th, from 7:00 a.m. until 9:00 a.m. Archibus will be undergoing maintenance to install a planned update. Users will not be able to log into Archibus production during this maintenance.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Posted on Jun 09, 2025 - 11:13 PDT

JAMF planned maintenance Jun `12`, `2025` `06:00`-`08:00` PDT

On Thursday, June 12th, from 6:00 a.m. until 8:00 a.m. JAMF will be undergoing planned maintenance. Users may experience issues using the Make Me Admin tool in Self Service for the duration of this maintenance.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Posted on Jun 10, 2025 - 11:05 PDT

Past Incidents

Jun 10, 2025

Workday Excel Reports not performing as expected

Resolved - This incident has been resolved.
Jun 10, 10:00 PDT

Identified - Workday is not performing as expected due to an issue affecting report exports to Excel. The issue is preventing the expected grouping of report results in Excel.

The recommended workaround is to schedule the report for export. A fix for this issue is currently scheduled to be deployed during the June 6 maintenance window.

--
UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Jun 4, 11:17 PDT

RebelCard(Atrium) planned maintenance

Completed - The scheduled maintenance has been completed.
Jun 10, 10:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 09:00 PDT

Scheduled - On Tuesday, June 10th, from 9:00 a.m. until 10:00 a.m. Atrium (the platform powering RebelCard) will complete a planned upgrade.

RebelCard services are not expected to be impacted during the maintenance window.

--
UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Jun 9, 11:05 PDT

RebelCard Services planned maintenance

Completed - The scheduled maintenance has been completed.
Jun 10, 10:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 09:00 PDT

Scheduled - On Tuesday, June 10th, from 9:00 a.m. until 10:00 a.m. RebelCard will be undergoing planned maintenance. RebelCard service interruptions are not expected for this maintenance window.

--
UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Jun 2, 14:55 PDT

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

NSHE Supplier Site not performing as expected

Resolved - This incident has been resolved.
Jun 5, 11:46 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 4, 15:19 PDT

Identified - The NSHE Supplier Site, https://suppliers.nevada.edu/, is not performing as expected. Users may be unable to receive emails from this domain. Site remains up and all other functions remain working as expected.

--
UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_nshe-supplier-email
Jun 4, 13:50 PDT

Jun 4, 2025

RebelCard(Atrium) planned maintenance

Completed - The scheduled maintenance has been completed.
Jun 4, 00:05 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 22:00 PDT

Scheduled - Beginning 10:05 p.m. PST Tuesday, June 3 through 12:05 a.m. Wednesday, June 4, Atrium (the platform powering RebelCard) will complete a planned upgrade. RebelCard services will not be available during the maintenance window.

--
UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
May 28, 10:31 PDT

Jun 3, 2025

TeamDynamix (TDX) not performing as expected

Resolved - This incident has been resolved.
Jun 3, 11:18 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 2, 10:30 PDT

Identified - TeamDynamix (TDX) is currently unavailable. UNLV IT staff will not be able to view submitted tickets at this time. New tickets submitted using the IT Support Portal will not be processed by IT Help Desk.

The customer portal (IT Support Portal) remains up and running.

--
UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_teamdynamix
Jun 2, 07:37 PDT

Jun 2, 2025

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

Y_drive via on Cyrus server not performing as expected

Resolved - This incident has been resolved.
May 29, 16:11 PDT

Identified - CS undergraduate students trying to access the y-drive on the Cyrus server is currently not available

--
UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_y_drive-cyrus-server
May 29, 12:27 PDT

UNLV VPN not performing as expected

Resolved - This incident has been resolved.
May 29, 09:32 PDT

Identified - UNLV VPN is not performing as expected. Users may experience issues when attempting to connect to the UNLV VPN.

--
UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_vpn
May 29, 08:58 PDT

May 28, 2025

No incidents reported.

May 27, 2025

Archibus not performing as expected

Resolved - This incident has been resolved.
May 27, 15:16 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 27, 10:08 PDT

Identified - Archibus, archibus.unlv.edu, is not performing as expected. Users may experience issues accessing Archibus via the Archibus Web Central page.

--
UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_archibus
May 27, 09:23 PDT

IT Help Desk phone services unavailable

Resolved - This incident has been resolved.
May 27, 09:37 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 26, 18:46 PDT

Identified - The IT Help Desk is unable to accept phone calls. Customers can still contact the IT Help Desk through the following channels:

- Submit a ticket though our support portal
- Email ithelp@unlv.edu

Visit it.unlv.edu/help for support options and hours.

--
Office of Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_webex_contact_center
May 26, 17:49 PDT

All Systems Operational

About This Site

Scheduled Maintenance

Archibus planned maintenance Jun 11, 2025 07:00-09:00 PDT

JAMF planned maintenance Jun 12, 2025 06:00-08:00 PDT

Past Incidents

Archibus planned maintenance Jun `11`, `2025` `07:00`-`09:00` PDT

JAMF planned maintenance Jun `12`, `2025` `06:00`-`08:00` PDT