We are aware that scheduled Workday Adaptive Planning transaction loader integrations are not successfully completing in Adaptive Planning instances. Failures may result in error: "Exception happened in parsing XML token for reason : User not allowed to call the api importTransactions". We appreciate your patience as we actively work to resolve this issue.
Action: Please review your integrations to ensure successful completion and manually resubmit the loader as needed. If your integration fails after resubmission or if you need additional assistance, please log a Product Support case.
Jul 08, 2026 - 16:58 PDT
UNLV's system status page gives you real-time updates on system performance issues. Subscribe to our updates or follow @unlv_oit on Twitter to be notified of updates.
If you need assistance, please contact the UNLV IT Help Desk at 702-895-0777 or send an email to ithelp@unlv.edu.
Resolved -
This incident has been resolved.
Jul 15, 08:41 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 13, 15:12 PDT
Identified -
The Autodesk Suite is not performing as expected. Users may experience a network license error when attempting to access the latest version of Autodesk 2026.
Older versions of Autodesk products, up to and including Autodesk 2025, are not impacted by this outage.
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777
Resolved -
This incident has been resolved.
Jul 7, 12:37 PDT
Identified -
The search function in Workday is not performing as expected. Users may encounter an "Unable to complete search" error message when using the Workday search bar.
The workaround is to retry the search a second time which will resolve the error.
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777
Jul 2, 12:30 PDT
Completed -
The scheduled maintenance has been completed.
Jul 5, 15:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 18:00 PDT
Scheduled -
On Thursday, July 2nd, from 6:00 PM until Sunday, July 5th, at 3:00 PM MyUNLV will be undergoing planned maintenance.
During this time, MyUNLV will be unavailable for login or to access information and services. This includes making payments, enrolling in or dropping classes, or accessing your financial aid information
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777
Jul 2, 12:35 PDT
Resolved -
This incident has been resolved.
Jul 1, 17:21 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 30, 10:27 PDT
Identified -
Network services in the Campus Services Building (CSB) are not performing as expected. Users may experience issues connecting to the wired/wireless network in CSB rooms 101-117 for the duration of this incident.
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777