UNLV IT Support Portal Search not performing as expected

Incident Report for UNLV

Resolved

This incident has been resolved.
Posted Aug 23, 2025 - 13:30 PDT

Identified

UNLV IT Support Portal, https://help.unlv.edu/TDClient/33/IT-Support-Portal/Home/, is not performing as expected. Signed in IT and distributed IT staff users cannot search the site using the search bar.

Users may workaround this issue by searching in an incognito window or a different browser that is not signed in.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_support-portal-search
Posted Aug 22, 2025 - 19:47 PDT
This incident affected: Websites.