UNLV Status

UNLV mobile app not performing as expected

Update - We are continuing to work on a permanent fix for this issue. Please use the following work arounds if you experience this issue:

iOS User: logout and login
Android User: logout and login, if you still see the error quit and reopen the app multiple times until the error no longer appears(2-3)
Oct 06, 2024 - 09:39 PDT

Identified - The UNLV mobile app, is not performing as expected. Users trying to access the mobile app may see a 500 error.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_unlv-mobile-app
Oct 06, 2024 - 09:10 PDT

SPSS licensing not performing as expected

Identified - The current SPSS license agreement will expire on Monday, September 30. While we anticipate a grace period where the software will continue to work, an interruption beginning Tuesday, October 1 is possible. UNLV IT will communicate with SPSS users directly as updates become available and when the new license is available.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_spss-license
Sep 27, 2024 - 12:44 PDT

Workday Discovery Boards not performing as expected

Identified - Workday Discovery Board functionality is not performing as expected. Users may experience a UI error when attempting to use the drill-by functionality in Discovery Boards with a calculated field formatted as Year-Month or Month-Year. As per Workday, the following is the recommended workaround:

- Create a Format Date Calculated Field and use the "Format Mask" option.
- Ensure the Format Mask matches the date format currently used in the Discovery Board (e.g., yyyy-QQ if the current format is Year-Quarter).
- Once created, replace the existing Calculated Field with the new one in the Discovery Board.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Sep 25, 2024 - 16:30 PDT

About This Site

UNLV's system status page gives you real-time updates on system performance issues. Subscribe to our updates or follow @unlv_oit on Twitter to be notified of updates.

If you need assistance, please contact the UNLV IT Help Desk at 702-895-0777 or send an email to ithelp@unlv.edu.

Systems may be partially or completely unavailable during standard maintenance windows.

Applications Operational

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G Suite Operational

Gmail (UNLVMail/Rebelmail) Operational

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Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Thomas T. Beam Engineering Complex Building B (TBE-B) planned maintenance Oct 11, 2024 06:00-07:00 PDT

On Friday, October 11th, from 6:00 a.m. until 7:00 a.m. TBE-B will be undergoing planned maintenance. Users may experience network issues in TBE Building B for the duration of this maintenance.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Posted on Oct 03, 2024 - 13:14 PDT

Past Incidents

Oct 7, 2024

No incidents reported today.

Oct 6, 2024

Unresolved incident: UNLV mobile app not performing as expected.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

Workday Generated PDF Documents not performing as expected

Resolved - This incident has been resolved.
Oct 3, 11:41 PDT

Identified - Workday generated PDF functionality is not performing as expected. Users may experience issues with text blocks being removed from the formatting of generated PDF documents on the Workday site.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Sep 23, 15:27 PDT

MyUNLV Temporary Passwords not performing as expected

Resolved - This incident has been resolved.
Oct 3, 09:20 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 07:03 PDT

Identified - MyUNLV, , is not performing as expected. Users who received a temporary MyUNLV password this afternoon (October 1st) are not able to login at this time.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_myunlv-temp-passwords
Oct 1, 20:11 PDT

Oct 2, 2024

Workday Worksheets Live Data not performing as expected

Resolved - This incident has been resolved.
Oct 2, 10:35 PDT

Identified - Workday Worksheets Live Data functionality is not performing as expected. Users may experience issues with scheduled live data refreshes for either matrix or composite reports not completing. Workday teams are actively investigating the cause and working to resolve the issue as quickly as possible.

For questions, please open a Support Case under: Product Line: Analytics and Reporting, Product Area: Worksheets.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Sep 30, 11:30 PDT

Oct 1, 2024

Sep 30, 2024

Sep 29, 2024

MyUNLV planned maintenance

Completed - The scheduled maintenance has been completed.
Sep 29, 12:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 20:00 PDT

Scheduled - On Friday the 27th, from 8:00 p.m. until Sunday the 29th at 12:00 p.m. MyUNLV will be undergoing planned maintenance. MyUNLV will be unavailable to all users, during the maintenance window.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Sep 24, 12:04 PDT

Sep 28, 2024

No incidents reported.

Sep 27, 2024

Unresolved incident: SPSS licensing not performing as expected.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

Unresolved incident: Workday Discovery Boards not performing as expected.

Sep 24, 2024

No incidents reported.

Sep 23, 2024