UNLV Status

UNLV IT Services Update

Update - IT Help Desk Phones now available

Intermittent issues with IT Help Desk telephone lines have been resolved and support is now available at 702-895-0777. Ongoing work continues to resolve further network issues.
Dec 07, 2023 - 17:29 PST

Update - IT Help Desk Phones Unavailable, Use Chat and Email For Support

Due to ongoing network issues, IT Help Desk telephone line support is intermittently unavailable. Please use our chat, email, or support portal for help as administrators work to resolve this issue as soon as possible.
Dec 07, 2023 - 15:55 PST

Identified - All on-campus UNLV IT services, including IT Help Desk, computer labs, and RebelCard, are closed though December 10 due to the campus closure. Remote service options remain available, including:

* UNLV IT Help Desk support is available from 8 a.m. - 8 p.m. daily. For multifactor authentication assistance and other urgent needs, please call the IT Help Desk at 702-895-0777. Otherwise, we encourage you to use chat, web support portal, or email for assistance. Please see available support options at it.unlv.edu/help.
* Virtual computer lab access is available 24/7 though RebelApps at it.unlv.edu/rebelapps.
* Manage your RebelCash balance online at unlv.edu/rebelcard.

If you need assistance with accessing spaces on campus, please contact Rebel Repair (unlv.edu/rebelrepair) for all dorms and Student Life facilities and University Police (unlv.edu/police) for all other spaces.

We appreciate your patience and understanding as we work to support the campus during a difficult time for our community.

For campus-wide announcements, see unlvstrong.unlv.edu.
Dec 07, 2023 - 11:16 PST

UNLV campus network not performing as expected

Identified - The UNLV data center network is not performing as expected. Users may experience intermittent connectivity issues when accessing resources within the data center and when utilizing the VPN.

--
Office of Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_dc_network
Dec 07, 2023 - 13:37 PST

About This Site

UNLV's system status page gives you real-time updates on system performance issues. Subscribe to our updates or follow @unlv_oit on Twitter to be notified of updates.

If you need assistance, please contact the UNLV IT Help Desk at 702-895-0777 or send an email to ithelp@unlv.edu.

Systems may be partially or completely unavailable during standard maintenance windows.

Uptime over the past 90 days. View historical uptime.

Applications Operational

Computing Services Operational

MyUNLV Operational

Okta Operational

Rebeldocs Operational

WebCampus Operational

Websites Operational

Webex Operational

Workday Operational

Workday Production Tenant Operational

Sandbox Tenant Operational

Sandbox Preview Tenant Operational

Implementation Tenant Operational

UNLV Mobile App Operational

LastPass Operational

DocuSign Operational

UNLV Salesforce Operational

DST Salesforce Operational

UNLV PagerDuty Operational

PagerDuty Web Application (US) Operational

PagerDuty Mobile Application (US) Operational

PagerDuty Notification Delivery (US) Operational

Campus Network Operational

90 days ago

100.0 % uptime

Today

2040 Operational

ALB Operational

ARC Operational

ASC Operational

BDC Operational

BEH Operational

BHS Operational

BMC Operational

BPB Operational

BSL Operational

CAEO Operational

CBC Operational

CDC Operational

CEB Operational

CHE Operational

CLB-1 Operational

CLB-2 Operational

CLB-3 Operational

CSB Operational

DAY Operational

DIN Operational

EMS Operational

FAB-1 Operational

FDH Operational

FMA Operational

FND Operational

FTC Operational

GRA Operational

GRS Operational

GTW Operational

GUA Operational

HAB-1 Operational

HBL Operational

HCH Operational

HFA Operational

HOS Operational

HOU Operational

HUH Operational

HR1 Operational

HRC Operational

HWB Operational

JBT Operational

LAC Operational

LBC Operational

LFG Operational

LLB Operational

LT78 Operational

MAB-1 Operational

MBC Operational

MCB Operational

MDC Operational

MFH Operational

MPE Operational

MSB Operational

NLV Operational

OM1 Operational

O&M Operational

PAR Operational

PKG-1 Operational

PKG-2 Operational

PKG-3 Operational

PRO Operational

PSB Operational

RAB Operational

RHB Operational

RHC Operational

RHW Operational

RLL Operational

RWC Operational

SAM Operational

SEB Operational

SEP Operational

SFB Operational

SLC-A Operational

SLC-B Operational

SLC-C Operational

SLC-D Operational

SLC-E Operational

SLC-F Operational

SOU Operational

SSC Operational

STL Operational

SU Operational

SWC Operational

SRWC Operational

TAC Operational

TAY Operational

TBE Operational

TEC Operational

TMC Operational

TON Operational

TWH Operational

UCC Operational

UNH Operational

UTC Operational

WBH Operational

WBS Operational

WHA Operational

WHI Operational

WRI Operational

NLV Operational

90 days ago

100.0 % uptime

Today

WRL Operational

LT81 Operational

90 days ago

100.0 % uptime

Today

Campus Wireless Network Operational

eduroam Operational

UNLV-Sponsored Operational

Guest Operational

Campus Network Applications Operational

UNLV VPN Operational

Wireless Registration Portal Operational

IT Help Desk Under Maintenance

90 days ago

99.3 % uptime

Today

Walk-in Support - QLess Operational

IT Help Desk Phone Operational

IT Help Desk - Student Union (SU) Under Maintenance

IT Help Desk - Classroom Building Complex (CBC) Under Maintenance

LinkedIn learning Operational

Faculty Web Operational

IT Support Portal Operational

Scarlet Chat System Operational

90 days ago

99.3 % uptime

Today

G Suite Operational

Gmail (UNLVMail/Rebelmail) Operational

Google Calendar Operational

Google Docs Operational

Google Drive Operational

Google Forms Operational

Google Groups Operational

Google Hangouts Operational

Google Keep Operational

Google Meet Operational

Google Sheets Operational

Google Slides Operational

Google Sites Operational

Google Tasks Operational

RebelCard Under Maintenance

Card Printing Under Maintenance

Online Photo Submission Operational

Walk-In Support - QLess Operational

Transact Operational

Quad Point Point of Sale Operational

Telecommunications Operational

Cisco IP Phones Operational

Cisco Jabber Operational

Enhanced Voicemail Operational

Enterprise Monitoring and Notification Operational

Splunk Operational

Messaging Operational

Slack Messaging Operational

Slack Login/SSO Operational

Slack Notifications Operational

Slack Apps/Integrations Operational

Slack Apps/Integrations/APIs Operational

Slack Calls Operational

Slack Connections Operational

Slack Link Previews Operational

Slack Posts/Files Operational

Slack Search Operational

Slack Workspace/Org Administration Operational

Zoom Operational

90 days ago

100.0 % uptime

Today

Computer Labs Under Maintenance

90 days ago

100.0 % uptime

Today

Computer Labs Under Maintenance

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 10, 2023

No incidents reported today.

Dec 9, 2023

No incidents reported.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

Unresolved incidents: UNLV campus network not performing as expected, UNLV IT Services Update.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

Workday not performing as expected

Resolved - This incident has been resolved.
Dec 5, 08:30 PST

Update - Workday is aware of an issue where members of the inherited Supervisory Organization are not visible on the People View Org Chart. Workday is investigating the issue.
Nov 29, 12:51 PST

Identified - Workday is not performing as expected. Users may experience issues with the Inbox feature not automatically advancing to the next inbox item. The user will need to click on the item in order to proceed. On Wednesday, November 22, Workday will give a status update on the issue.

--
Office of Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Nov 20, 15:14 PST

Dec 4, 2023

Rebelprint unavailable

Resolved - This incident has been resolved.
Dec 4, 15:06 PST

Identified - Rebelprint, https://rebelprint.unlv.edu/user, is not working as expected. Printing services is unavailable in OIT computer labs.

--
Office of Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_rebelprint
Dec 4, 14:46 PST

Dec 3, 2023

MyUNLV planned maintenance

Completed - The scheduled maintenance has been completed.
Dec 3, 11:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 05:00 PST

Scheduled - On Sunday December 3rd, from 5:00 a.m. until 10:00 a.m. MyUNLV will be undergoing planned maintenance. Users will not be able to access MyUNLV during this maintenance window.

--
Office of Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Nov 30, 16:29 PST

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

TBE-B network not performing as expected

Resolved - This incident has been resolved.
Nov 29, 12:25 PST

Identified - The network in TBE-B is not performing as expected. Users in some areas of the building may experience issues connecting to the wired and wireless network.

--
Office of Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_tbeb_egr-switch
Nov 29, 11:35 PST

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

About This Site

Related