Update - IT Help Desk Phones now available
Intermittent issues with IT Help Desk telephone lines have been resolved and support is now available at 702-895-0777. Ongoing work continues to resolve further network issues.
Dec 07, 2023 - 17:29 PST
Update - IT Help Desk Phones Unavailable, Use Chat and Email For Support
Due to ongoing network issues, IT Help Desk telephone line support is intermittently unavailable. Please use our chat, email, or support portal for help as administrators work to resolve this issue as soon as possible.
Dec 07, 2023 - 15:55 PST
Identified - All on-campus UNLV IT services, including IT Help Desk, computer labs, and RebelCard, are closed though December 10 due to the campus closure. Remote service options remain available, including:
* UNLV IT Help Desk support is available from 8 a.m. - 8 p.m. daily. For multifactor authentication assistance and other urgent needs, please call the IT Help Desk at 702-895-0777. Otherwise, we encourage you to use chat, web support portal, or email for assistance. Please see available support options at it.unlv.edu/help.
* Virtual computer lab access is available 24/7 though RebelApps at it.unlv.edu/rebelapps.
* Manage your RebelCash balance online at unlv.edu/rebelcard.
If you need assistance with accessing spaces on campus, please contact Rebel Repair (unlv.edu/rebelrepair) for all dorms and Student Life facilities and University Police (unlv.edu/police) for all other spaces.
We appreciate your patience and understanding as we work to support the campus during a difficult time for our community.
For campus-wide announcements, see unlvstrong.unlv.edu.
Dec 07, 2023 - 11:16 PST