Identified - Users receive an error message when updating Emergency Contacts using the Workday iOS application. Workday recommends using a desktop computer or deferring those updates as a workaround. A fix is scheduled for the July 11 maintenance window.
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777
Jun 27, 2025 - 14:35 PDT
UNLV's system status page gives you real-time updates on system performance issues. Subscribe to our updates or follow @unlv_oit on Twitter to be notified of updates.
If you need assistance, please contact the UNLV IT Help Desk at 702-895-0777 or send an email to ithelp@unlv.edu.
Resolved -
Between Monday 7/7/2025 12:01 am and Friday 7/11/2025 4:30 pm, UNLV SSL Certificate Requests, https://cert-manager.com/customer/InCommon/ssl?action=enroll, were not performing as expected. Users may have experienced issues enrolling or renewing certificates within the unlv.edu domain.
Completed -
The scheduled maintenance has been completed.
Jul 10, 07:45 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 07:30 PDT
Scheduled -
On Thursday, starting July 10th from 7:30 a.m. until 7:45 a.m. REDCap will be undergoing a recurring planned maintenance. This patch will be applied at the same time every week to apply bug fixes and security updates.
Users will be unable to access their REDCap login or take surveys for the duration of this maintenance.
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777
Jul 8, 12:49 PDT
Completed -
The scheduled maintenance has been completed.
Jul 9, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 06:00 PDT
Scheduled -
From 6 - 7 a.m. on Wednesday, July 9th, certain customer networks will be migrated to new firewall equipment. While an outage is not expected during this work, if users experience issues loading a page, refreshing the browser should resolve the issue.
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777
Jul 8, 16:53 PDT
Resolved -
This incident has been resolved.
Jul 8, 16:46 PDT
Identified -
The Salto migration has been extended beyond the initial 9 AM - 12 PM window due to unforeseen issues. SLT and SE are working closely to complete it as soon as possible.
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777
Completed -
The scheduled maintenance has been completed.
Jul 7, 22:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 20:00 PDT
Scheduled -
On Monday, July 7th, from 8:00 PM until 10:00 PM multiple locations on the UNLV Campus will be undergoing planned maintenance. WiFi services at these locations are not expected to be interrupted. The affected locations will be listed below:
- Advanced Engineering Building (AEB) - Robert L. Bigelow Physics Building (BPB) - Maryland Administrative Building 2 (MAB2) - UNLV Bookstore (BKS)
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777
Jul 2, 12:50 PDT
Completed -
The scheduled maintenance has been completed.
Jul 3, 07:45 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:30 PDT
Scheduled -
On Thursday, starting June 3rd from 7:30 a.m. until 7:45 a.m. REDCap will be undergoing a recurring planned maintenance. This patch will be applied at the same time every week to apply bug fixes and security updates.
Users will be unable to access their REDCap login or take surveys for the duration of this maintenance.
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777
Jul 1, 11:00 PDT
Resolved -
This incident has been resolved.
Jul 1, 15:27 PDT
Identified -
Slack, unlvoit.slack.com, is not performing as expected. Users may experience issues when using the search feature in the Slack environment.
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777
Resolved -
This incident has been resolved.
Jun 30, 13:06 PDT
Identified -
UNLV eFax, https://fax.voice.unlv.edu/login, is not performing as expected. Users may experience issues when attempting to use the UNLV eFax service.
-- UNLV Information Technology IT Help Desk ithelp@unlv.edu 702-895-0777
Jun 30, 12:20 PDT