Microsoft 365
Identified - UNLV IT is currently working on improving your Microsoft 365 experience. During this transition when accessing your Microsoft 365 resources, please use the following steps:

1. Log into OneDrive using your ACE ID in the format [ACE Username]@unlv.edu
a. You’ll then enter your ACE account credentials on the Okta sign-in page.
This process applies to all users, including students, faculty, and staff.
2. Confirm your files were moved over. Remember, you may have both _m365-student and _m365-staff folders to look through.
3. Reshare any files and folders you previously shared with others. The sharing permissions didn’t transfer when we consolidated tenants.

If you have any further issues logging in, please contact the IT Help Desk using the information below.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Dec 27, 2024 - 13:30 PST

About This Site

UNLV's system status page gives you real-time updates on system performance issues. Subscribe to our updates or follow @unlv_oit on Twitter to be notified of updates.

If you need assistance, please contact the UNLV IT Help Desk at 702-895-0777 or send an email to ithelp@unlv.edu.

Systems may be partially or completely unavailable during ​standard maintenance windows.

Applications Operational
Computing Services ? Operational
MyUNLV ? Operational
Okta Operational
Rebeldocs Operational
WebCampus ? Operational
Websites ? Operational
Webex Operational
Workday Operational
Workday Production Tenant Operational
Sandbox Tenant Operational
Sandbox Preview Tenant Operational
Implementation Tenant Operational
Workday Operational
UNLV Mobile App Operational
LastPass Operational
DocuSign ? Operational
UNLV Salesforce Operational
DST Salesforce Operational
UNLV PagerDuty Operational
PagerDuty Web Application (US) Operational
PagerDuty Mobile Application (US) Operational
PagerDuty Notification Delivery (US) Operational
Campus Network Operational
2040 ? Operational
ALB ? Operational
ARC ? Operational
ASC ? Operational
BDC ? Operational
BEH ? Operational
BHS ? Operational
BMC ? Operational
BPB ? Operational
BSL ? Operational
CAEO ? Operational
CBC ? Operational
CDC ? Operational
CEB ? Operational
CHE ? Operational
CLB-1 ? Operational
CLB-2 ? Operational
CLB-3 ? Operational
CSB ? Operational
DAY ? Operational
DIN ? Operational
EMS ? Operational
FAB-1 ? Operational
FDH ? Operational
FMA ? Operational
FND Operational
FTC ? Operational
GRA ? Operational
GRS ? Operational
GTW ? Operational
GUA ? Operational
HAB-1 ? Operational
HBL ? Operational
HCH ? Operational
HFA ? Operational
HOS ? Operational
HOU ? Operational
HUH ? Operational
HR1 ? Operational
HRC ? Operational
HWB ? Operational
JBT ? Operational
LAC ? Operational
LBC ? Operational
LFG ? Operational
LLB ? Operational
LT78 ? Operational
MAB-1 ? Operational
MBC ? Operational
MCB ? Operational
MDC ? Operational
MFH ? Operational
MPE ? Operational
MSB ? Operational
NLV ? Operational
OM1 ? Operational
O&M ? Operational
PAR ? Operational
PKG-1 ? Operational
PKG-2 ? Operational
PKG-3 ? Operational
PRO ? Operational
PSB ? Operational
RAB ? Operational
RHB ? Operational
RHC ? Operational
RHW ? Operational
RLL ? Operational
RWC ? Operational
SAM ? Operational
SEB ? Operational
SEP ? Operational
SFB ? Operational
SLC-A ? Operational
SLC-B ? Operational
SLC-C ? Operational
SLC-D ? Operational
SLC-E ? Operational
SLC-F ? Operational
SOU ? Operational
SSC ? Operational
STL ? Operational
SU ? Operational
SWC ? Operational
SRWC ? Operational
TAC ? Operational
TAY ? Operational
TBE ? Operational
TEC ? Operational
TMC ? Operational
TON ? Operational
TWH ? Operational
UCC ? Operational
UNH ? Operational
UTC ? Operational
WBH Operational
WBS ? Operational
WHA ? Operational
WHI ? Operational
WRI ? Operational
NLV ? Operational
WRL ? Operational
LT81 ? Operational
MAB-2 Operational
Campus Wireless Network Operational
eduroam Operational
UNLV-Sponsored Operational
Guest Operational
PSK ? Operational
Campus Network Applications Operational
UNLV VPN Operational
Wireless Registration Portal Operational
IT Help Desk Operational
Walk-in Support - QLess Operational
IT Help Desk Phone Operational
IT Help Desk - Student Union (SU) Operational
IT Help Desk - Classroom Building Complex (CHB) Operational
LinkedIn learning Operational
Faculty Web Operational
IT Support Portal Operational
Scarlet Chat System Operational
G Suite Operational
Gmail (UNLVMail/Rebelmail) Operational
Google Calendar Operational
Google Docs Operational
Google Drive Operational
Google Forms Operational
Google Groups Operational
Google Hangouts Operational
Google Keep Operational
Google Meet Operational
Google Sheets Operational
Google Slides Operational
Google Sites Operational
Google Tasks Operational
RebelCard Operational
Card Printing Operational
Online Photo Submission Operational
Walk-In Support - QLess Operational
Transact Operational
Quad Point Point of Sale Operational
Telecommunications Operational
Cisco IP Phones Operational
Cisco Jabber Operational
Enhanced Voicemail Operational
Enterprise Monitoring and Notification Operational
Splunk Operational
Messaging Operational
Slack Messaging Operational
Slack Login/SSO Operational
Slack Notifications Operational
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Slack Calls Operational
Slack Connections Operational
Slack Link Previews Operational
Slack Posts/Files Operational
Slack Search Operational
Slack Workspace/Org Administration Operational
Computer Labs Operational
Computer Labs Operational
Zoom Operational
Zoom Operational
Zoom Meetings Operational
Zoom Integrations/Calendar/Plug-In/Add-In Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 25, 2025

No incidents reported today.

Jan 24, 2025
TeamDynamix (TDX) unavailable
Resolved - TeamDynamix (TDX), , is unavailable. If you need assistance from the IT Help Desk, please use the contact information below.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_tdx
Jan 24, 17:52 PST
Slack not performing as expected
Resolved - This incident has been resolved.
Jan 24, 15:23 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 24, 14:52 PST
Identified - Slack has identified an issue with its Workflows that is returning the following error "unexpected_builtin_exception" . They have identified a cause and are working to resolve the issue.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_slack-workflows
Jan 24, 13:58 PST
Jan 23, 2025

No incidents reported.

Jan 22, 2025

No incidents reported.

Jan 21, 2025
UNLV IT Help Desk phones was not performing as expected
Resolved - During New Years Day (1-1-25) and Martin Luther King Day (1-20-25) , customers received a message indicating the Help Desk phone support was closed and offered alternative contact methods for their issues. The calendar has been updated and phone support will be open for all holidays going forward.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Jan 21, 13:14 PST
Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025
UNLV Transit Center (UTC) planned maintenance
Completed - The scheduled maintenance has been completed.
Jan 16, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 09:00 PST
Scheduled - On Thursday, January 16th, from 9:00 AM until 1:00 PM the UNLV Transit Center (UTC) will be undergoing planned maintenance. Users may experience network connectivity issues at the UTC for the duration of this maintenance.


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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Jan 13, 14:00 PST
Jan 15, 2025
UNLV VPN planned maintenance
Completed - The scheduled maintenance has been completed.
Jan 15, 20:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 19:00 PST
Scheduled - On Wednesday, January 15th, from 7:00 PM until 8:00 PM the UNLV VPN will be undergoing planned maintenance. Users may experience issues connecting to the UNLV VPN for the duration of this maintenance.


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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Jan 15, 11:11 PST
Jan 14, 2025
Campus Wi-Fi planned maintenance
Completed - The scheduled maintenance has been completed.
Jan 14, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 20:00 PST
Scheduled - On Monday, January 13th, from 8:00 P.M. until 11:59 P.M. the UNLV Wi-Fi network will be undergoing planned maintenance. Users may experience issues connecting to the UNLV network at all campus locations including the UNLV Main Campus, Campus Dorms, CAEO Offices, Shadow Lane Campus, UNLV offices at Harry Reid Research Park, and remote locations.

Thomas and Mack, and Kirk Kerkorian School of Medicine will not be affected by this outage..


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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Jan 9, 16:01 PST
Jan 13, 2025
Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

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