Monitoring - Microsoft 365 Self-Registration might require double verification from some users. Users will still be able to complete self-registration if this occurs. MS Support is looking into resolving this issue.
--
Office of Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777
Jan 6, 16:21 PST
Update - We are continuing to work on a fix for this issue.
Dec 30, 08:17 PST
Identified - The issue has been identified and a fix is being implemented.
Dec 30, 08:16 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 29, 09:34 PST
Identified - Microsoft 365 Self-Registration not performing as expected. New users who would like to sign-up for a UNLV 365 account may contact the IT Help Desk at this time to have their accounts manually created in the 365 system until self-registration is fixed.

--
Office of Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_ms365
Dec 17, 17:06 PST

About This Site

UNLV's system status page gives you real-time updates on system performance issues. Subscribe to our updates or follow @unlv_oit on Twitter to be notified of updates.

If you need assistance, please contact the UNLV IT Help Desk at 702-895-0777 or send an email to ithelp@unlv.edu.

Systems may be partially or completely unavailable during ​standard maintenance windows.

Applications Operational
Computing Services ? Operational
MyUNLV ? Operational
Okta Operational
Rebeldocs Operational
WebCampus ? Operational
Websites ? Operational
Webex Operational
UNLV Mobile App Operational
UNLV Salesforce Operational
DST Salesforce Operational
UNLV PagerDuty Operational
PagerDuty Web Application (US) Operational
PagerDuty Mobile Application (US) Operational
PagerDuty Notification Delivery (US) Operational
Campus Network Operational
ARC ? Operational
ASC ? Operational
ALB ? Operational
BDC ? Operational
BEH ? Operational
BHS ? Operational
BMC ? Operational
BPB ? Operational
BSL ? Operational
CAEO ? Operational
CBC ? Operational
CDC ? Operational
CEB ? Operational
CHE ? Operational
CLB-1 ? Operational
CLB-2 ? Operational
CLB3 ? Operational
CSB ? Operational
DAY ? Operational
FDH ? Operational
FMA ? Operational
FTC ? Operational
GRA ? Operational
GRS ? Operational
GTW ? Operational
GUA ? Operational
HCH ? Operational
HFA ? Operational
HOS ? Operational
HBL ? Operational
HAB-1 ? Operational
HOU ? Operational
HWB ? Operational
JBT ? Operational
LAC ? Operational
LBC ? Operational
LFG ? Operational
LLB ? Operational
MAB-1 ? Operational
MBC ? Operational
MCB ? Operational
MDC ? Operational
MPE ? Operational
MSB ? Operational
HRC ? Operational
O&M ? Operational
PAR ? Operational
PKG-1 ? Operational
PKG-2 ? Operational
PKG-3 ? Operational
PRO ? Operational
PSB ? Operational
RAB ? Operational
RHW ? Operational
RLL ? Operational
RWC ? Operational
SAM ? Operational
SEB ? Operational
SFB ? Operational
SOU ? Operational
SSC ? Operational
STL ? Operational
SU ? Operational
SWC ? Operational
TAC ? Operational
TAY ? Operational
TBE ? Operational
TEC ? Operational
TMC ? Operational
TON ? Operational
TWH ? Operational
UCC ? Operational
UNH ? Operational
UTC ? Operational
WBS ? Operational
WHA ? Operational
WHI ? Operational
WRI ? Operational
WRL ? Operational
SLC-A ? Operational
SLC-B ? Operational
SLC-C ? Operational
SLC-D ? Operational
HUH ? Operational
RHB ? Operational
RHC ? Operational
MFH ? Operational
SEP ? Operational
FND Operational
Campus Wireless Network Operational
eduroam Operational
UNLV-Sponsored Operational
Guest Operational
Campus Network Applications Operational
UNLV VPN Operational
Wireless Registration Portal Operational
IT Help Desk Operational
Walk-in Support - QLess Operational
IT Help Desk Phone Operational
IT Help Desk - Student Union (SU) Operational
IT Help Desk - Classroom Building Complex (CBC) Operational
LinkedIn learning Operational
Faculty Web Operational
IT Support Portal Operational
G Suite Operational
Gmail (UNLVMail/Rebelmail) Operational
Google Calendar Operational
Google Docs Operational
Google Drive Operational
Google Forms Operational
Google Groups Operational
Google Hangouts Operational
Google Keep Operational
Google Meet Operational
Google Sheets Operational
Google Slides Operational
Google Sites Operational
Google Tasks Operational
RebelCard Operational
Card Printing Operational
Online Photo Submission Operational
Walk-In Support - QLess Operational
Transact Operational
Quad Point Point of Sale Operational
Telecommunications Operational
Cisco IP Phones Operational
Cisco Jabber Operational
Enhanced Voicemail Operational
Enterprise Monitoring and Notification Operational
Splunk Operational
Messaging Operational
Slack Messaging Operational
Slack Login/SSO Operational
Slack Notifications Operational
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Slack Calls Operational
Slack Connections Operational
Slack Link Previews Operational
Slack Posts/Files Operational
Slack Search Operational
Slack Workspace/Org Administration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 23, 2022

No incidents reported today.

Jan 22, 2022

No incidents reported.

Jan 21, 2022
Resolved - This incident has been resolved.
Jan 21, 15:14 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 16:10 PST
Identified - RebelDocs Unity Client not performing as expected. Users may experience issues using RebelDocs (Onbase) Unity client via UNLV Workspaces.

--
Office of Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_rebeldocs_unity
Jan 20, 14:56 PST
Jan 20, 2022
Jan 19, 2022
Resolved - This incident has been resolved.
Jan 19, 08:39 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 09:57 PST
Identified - UNLV Mobile App not performing as expected. Users may experience issues using the app.

--
Office of Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_mobile_app
Jan 14, 09:27 PST
Jan 18, 2022
Resolved - This incident has been resolved.
Jan 18, 19:46 PST
Identified - UNLV website, unlv.edu, search not performing as expected. Users may experience issues using the search feature.

--
Office of Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_unlv_web_search
Jan 18, 14:22 PST
Resolved - This incident has been resolved.
Jan 18, 13:06 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 15:37 PST
Identified - The IT Help Desk ability to take calls is intermittent at this time. For IT assistance please submit requests at this link while we work to resolve this issue.

https://help.unlv.edu/TDClient/33/IT-Support-Portal/Requests/ServiceCatalog

-------------------
Office of Information Technology
IT Help Desk
ithelp@unlv.edu

#mi_finesse
Jan 14, 13:42 PST
Resolved - This incident has been resolved.
Jan 18, 13:05 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 15:33 PST
Identified - Cisco Finesse, https://call-center.voice.unlv.edu, is also not performing as expected.
Jan 14, 13:26 PST
Update - We are continuing to investigate this issue.
Jan 14, 13:17 PST
Investigating - Services that use AD (Active Directory) to authenticate may not be performing as expected.

--
Office of Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_ad_authentication
Jan 14, 12:43 PST
Resolved - This incident has been resolved.
Jan 18, 08:17 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 13:10 PST
Identified - SecureW2 Sponsor, https://unlv-sponsor.securew2.com/sponsor/login, is not performing as expected. Users may experience issues logging into the site to create or change wireless sponsored accounts.

--
Office of Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_sponsored_wifi_registration
Jan 10, 14:35 PST
Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022
Resolved - This incident has been resolved.
Jan 14, 15:37 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 13:42 PST
Update - We are continuing to work on a fix for this issue.
Jan 7, 09:55 PST
Identified - Logging into select university affiliated websites using ACE ID, may not work as expected

--
Office of Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_incommon
Jan 7, 09:28 PST
Resolved - This incident has been resolved.
Jan 14, 12:02 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 11:52 PST
Investigating - The IT Help Desk is unable to take calls at this time. For IT assistance please submit requests at this link while we work to resolve this issue.
https://help.unlv.edu/TDClient/33/IT-Support-Portal/Requests/ServiceCatalog

Office of Information Technology
IT Help Desk
ithelp@unlv.edu
Jan 14, 11:42 PST
Identified - The issue has been identified and a fix is being implemented.
Jan 14, 11:34 PST
Resolved - This incident has been resolved.
Jan 14, 08:01 PST
Identified - UNLV Mobile App not performing as expected. Users may experience issues using the app.

--
Office of Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_mobile_app
Jan 14, 07:11 PST
Jan 13, 2022
Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022
Resolved - This incident has been resolved.
Jan 10, 09:43 PST
Identified - UNLV Mobile App not performing as expected. Users may experience issues accessing News and Events feature.

--
Office of Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_mobile_app
Dec 16, 11:00 PST
Jan 9, 2022

No incidents reported.