Phone service has been restored to campus services and call centers affected by an unexpected outage today. The locations listed below are now accepting phone calls and off-campus Jabber or Webex users can make and receive calls.
Telecommunications (Campus Operator) Registrar Student Wellness IT Help Desk Canon Survey Center Admissions Orientation Admissions Classroom Technology Support UNLV Tickets Performing Arts Dental Medicine Student Counseling and Psychological Services (CAPS)
Telecommunications and our team are working to take steps to prevent this issue from happening again. If you experience phone service issues, please contact Telecommunications Services at telecom@unlv.edu or 702-895-1800.
Thank you again for your patience.
Posted Jul 18, 2024 - 14:48 PDT
Update
A partial phone outage is impacting multiple services that include:
Call Centers: - Telecom (Campus Operator) - Registrar - Student Wellness - IT Help Desk - Canon Survey Center - Admissions Orientation - Admissions - Classroom Technology Support - UNLV Tickets - Performing Arts - Dental Medicine - Student Counseling and Psychological Services (CAPS)
Applications - Jabber - WebEx Calling
Customers can still contact the the below offices through:
IT Help Desk - Submitting a ticket though our support portal - Live chat - Visit it.unlv.edu/help to contact us through these channels.
Office of the Registrar - Rebel Success Hub: submit a ticket or live chat at unlv.today/service
Phone Services for Financial Aid and Scholarships and Cashiering and Student Accounts are available: - Rebel Success Hub: submit a ticket or live chat at unlv.today/service - Call: 833-318-1228 - Email: cashiering@unlv.edu