UNLV mobile app not performing as expected

Incident Report for UNLV

Resolved

This incident has been resolved.

Posted Oct 22, 2024 - 10:29 PDT

Update

We are continuing to work on a permanent fix for this issue. Please use the following work arounds if you experience this issue:

iOS User: logout and login
Android User: logout and login, if you still see the error quit and reopen the app multiple times until the error no longer appears(2-3)

Posted Oct 06, 2024 - 09:39 PDT

Identified

The UNLV mobile app, is not performing as expected. Users trying to access the mobile app may see a 500 error.

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UNLV Information Technology
IT Help Desk
ithelp@unlv.edu
702-895-0777

#mi_unlv-mobile-app

Posted Oct 06, 2024 - 09:10 PDT

This incident affected: UNLV Mobile App.